Satisfaction survey

Datacall ensures a strict methodology in designing and implementing your satisfaction survey:

  • We determine all the types of contacts
  • We construct the analysis of the scenarios
  • We define the volume of people surveyed (comprehensive or representative in terms of quotas).
  • We design the satisfaction questionnaire.
  • The team DATACALL contact contacts directly by e-mail or by telephone.
  • The campaign will lasts till the agreed time.
  • An exchange of e-mail may be accompanied by a call
  • Communication details can be systematically recorded and kept available
  • Regular reporting is organized according to the specificity of the satisfaction survey.
  • Depending on your wishes, the results can be communicated as such or in a structured analysis provided by a Consultant DATACALL.