Retaining a customer is cheaper than of gaining a new one. However, 89% of dissatisfied customers who leave their suppliers invoke on a misunderstanding about money for the reason their departure.
The recovery consists in ensuring the monitoring of the customer account while preserving a courteous and rewarding communication . Datacall has developed a "soft" methods to encourage your clients to pay their invoices
This particular method consists of defusing conflicts before they arise and to help you be better in order to ensure a loyal customers relationship.
To learn more about our methodology, Contact us.