Telephone reception service

DATACALL provides personalised telephone reception service based on the needs of your business:

• The telephone reception service is operated from 8am to 20H from Monday to Saturday
• A schedule can be tailored according to yDatacall handles phone calls during Monday to Saturday or only when you want (at meals, opening and closing, unavailability of employees ..)
• The Assistants communicate each call to the employee after noting the name and purpose of the call
• In case of unavailability of the employee and during his predetermined absences (internal meetings, external appointment, leave …) calls are treated according to the recommendations:
  
  • Transfer the call to another employee
  • Takes a message (contact details, subject, time of call …) and transfer in real time by e-mail;
  • Transfer of messages on the mobile phone of the employee (in case of emergency)