Giving voice to your clients and your visitors is a great way to retain and know them by giving them a forum accessible to all. They can express themselves and communicate their point of views.
However, a moderation process is required based on basic legal and morality fundamentals. Datacall has experience in the field of web moderation, gained by supporting internet users including Internet-related consumer reviews.
To share the best practices and to implement moderation services on your sites, contact us.